SaaS Financing: A Founder's Guide

Funding your SaaS company shouldn’t feel like gambling with your future. Yet many  founders admit they’re confused about which funding option fits their stage and goals. Here’s how to choose wisely and show investors the metrics that matter. This guide breaks down your options clearly and shows you exactly which growth metrics will get investors’ attention.

We’ll cover the most common types of SaaS funding and the seven key numbers that prove your business is built to last.

How Do I Know It’s Time to Raise Capital?

Timing is everything. Seeking funds isn't about desperation; it's about strategic growth. You are likely in one of these three positions:

  • You have a product, but need funds to launch. You’ve built a minimum viable product (MVP), but you can't get it to market without a capital injection. At this stage, you need a clear plan showing investors how you’ll use their money to find your first customers.
  • You have early traction and need to scale. Your MVP is live and generating some revenue. You might be bootstrapping or using early customer payments to get by. Now, you need funding to hire key team members, ramp up marketing, and accelerate growth. First, calculate your cash runway to know how long you can operate before you truly need new funds and the size of the need.
  • You’ve hit a growth ceiling and need to break through. Your current model has taken you as far as it can. To reach the next major milestone, like scaling up your go-to-market or a major product feature, you need a significant capital boost. This is when you build a detailed funding plan that outlines your goals and how much you need to achieve them.

What Are My SaaS Funding Options?

Founders have more choices than ever. Your company stage and growth goals will determine the best fit.

Chart comparing SaaS funding options by company stage.

Angel Investors

Angel investors are individuals who provide capital, often in exchange for equity or convertible debt. This is a common path for pre-seed or seed-stage companies. The best angel relationships happen when the investor brings relevant industry experience, not just a check.

Best for: Very early-stage startups looking for their first significant investment and mentorship.

Incubators & Accelerators

Incubators help founders refine an idea, while accelerators help early companies scale quickly. Both offer a mix of seed funding, mentorship, and networking over a fixed period, usually a few months. They are great for building connections but often require you to give up equity for a relatively small investment.

Best for: Founders who want structured support, a strong network, and guidance in the earliest stages.

Venture Capital (VC)

Venture capital is the most well-known funding route. VCs invest from a larger fund and look for companies with the potential for massive, 10x returns. This path comes with high expectations for rapid growth, a board seat for the investors, and giving up a meaningful slice of your company’s equity.

  • Best for: Startups with a proven track record and the potential for explosive growth in a large market.

Venture Debt

Venture debt is a type of loan for growth-stage companies. It works well alongside or in place of an equity round. Unlike VC, it is a form of minimally dilutive funding for SaaS companies, meaning you keep ownership of your business. Repayment is typically structured with fixed or floating monthly interest payments over a set term (e.g. 2–4 years). It’s a great way to extend your runway to cash flow positive or the next round, or fund specific growth projects without giving up additional equity.

  • Best for: Companies with predictable revenue that want to accelerate growth while minimizing dilution. Learn more in our guide to venture debt.

The 6 SaaS Metrics Investors Care About Most

Before you talk to any investor, you need to know your numbers. These six metrics tell the story of your company's health and potential.

1. Net MRR Growth Rate

This is the month-over-month percentage increase in your Net Monthly Recurring Revenue (MRR). It shows how fast you’re growing after accounting for new customers, upgrades, downgrades, and cancellations (churn).

  • Why it matters: This is your primary growth indicator. A strong rate proves your product has a hungry market and you can consistently expand.
  • How to calculate Net MRR Growth Rate: `Net MRR Growth Rate = (Net MRR This Month - Net MRR Last Month) / Net MRR Last Month * 100`
  • Benchmark: Healthy SaaS companies aim for strong year-over-year growth of at least +20%, depending on your company's size.

2. Gross MRR Churn Rate

This shows the total percentage of revenue lost from cancellations and downgrades, without factoring in upgrades. It’s a pure look at how much revenue is walking out the door. The inverse of this metric is Gross MRR Retention Rate, which calculates revenue retained month-to-month.

  • Why it matters: This metric is a direct reflection of customer retention. A high gross churn rate is a major red flag for investors, even if expansion revenue is hiding it.
  • How to calculate Gross MRR Churn Rate: `Gross MRR Churn Rate = (MRR Lost to Churn & Downgrades) / Starting MRR *100`
  • Benchmark (Monthly): The benchmarks are similar to Net Churn, but investors want to see this number as low as possible.

3. Expansion MRR Rate

Expansion MRR calculates the new revenue generated from your existing customers through upsells, cross-sells, or add-ons.

  • Why it matters: It proves you can deliver more value to customers over time. For later-stage companies, expansion is a primary driver of growth and is far cheaper than acquiring new customers.
  • How to calculate Expansion MRR Rate: `Expansion MRR Rate = (Expansion MRR at End of Month - Expansion MRR at Start of Month) / Expansion MRR at Start of Month * 100`
  • Benchmark: Best-in-class SaaS companies have an Expansion MRR rate above 20% annually.

4. Average Revenue Per Account (ARPA)

ARPA measures the average monthly revenue generated per customer. It helps you understand the value of a typical customer.

  • Why it matters: A rising ARPA shows that you are successfully moving upmarket or that your customers are buying more over time. It also sets the ceiling for your customer acquisition cost (CAC).
  • How to calculate Average Revenue Per Account: `ARPA = Total MRR / Total Number of Customers * 100`
  • Benchmark: This varies widely by industry. The key is to track your own ARPA trend, investors want to see it moving up and to the right.

5. Lead Velocity Rate (LVR)

LVR measures the growth of qualified leads, month over month. It’s a forward-looking metric that helps predict future revenue.

  • Why it matters: While MRR shows past performance, LVR shows the health of your sales pipeline. Strong LVR tells investors that your growth is repeatable.
  • How to calculate Lead Velocity Rate (LVR): `LVR = (Qualified Leads This Month - Qualified Leads Last Month) / Qualified Leads Last Month * 100`
  • Benchmark: Your LVR should ideally be higher than your MRR growth rate target.

6. CAC Payback Period

This is the number of months it takes to earn back the money you spent to acquire a customer.

  • Why it matters: This is an important measure of capital efficiency. The faster you can recoup your acquisition costs, the more profitable your business model is.
  • How to calculate CAC Payback Period: `CAC Payback Period = (Customer Acquisition Cost) / (ARPA * Gross Margin) * 100`
  • Benchmark: A good CAC payback period benchmark for SaaS is under 12 months. High-growth, efficient companies often see a payback period of less than 7 months.

How to Prepare Your SaaS Pitch Deck

With your numbers ready, make sure your pitch deck tells a clear financial story. Investors want to see that you understand your business model, market, and growth path.

Keep it concise (10–15 slides) and focus on:

  • The problem and your solution — Why your product matters now.
  • Market opportunity — How big and underserved your target market is.
  • Traction and metrics — Show real data on revenue, churn, and customer growth.
  • Business model — How you make money and your path to profitability.
  • Funding ask — How much capital you need and how you’ll use it.

For a deeper breakdown, see our full guide: How to Build a Winning Pitch Deck.

Founder FAQs

1. What metrics are SaaS investors and lenders actually looking at?

Investors and lenders typically focus on your track record reflected by metrics for growth, retention and capital efficiency. Net MRR Growth Rate, Net/Gross Churn Rate, and LTV/CAC are some examples of important measures of this.  

2. Why do investors care about churn?

Churn shows how well your product keeps customers. Even if you’re adding new revenue quickly, high churn means you’re constantly leaking value and will struggle to scale efficiently. Low churn can indicate product–market fit, strong customer satisfaction, and predictable growth - three things investors need to trust that their capital will compound over time.

3. What metric do I need to track from day one?

Monthly recurring revenue (MRR) or annual recurring revenue (ARR). It’s the heartbeat of your SaaS and the first number investors ask for. It captures how much predictable revenue you generate each month and reveals whether customers see lasting value in your product.

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